Stride Learning Solutions Support Teams – Committed to Ensuring Your Success!
Our support teams are dedicated to providing our clients (students, parents, and school staff) with superior assistance in a timely manner.
Explore helpful self-service resources by visiting our Service Station:
Search our Knowledge Base: Access our extensive library of support resources at your convenience to research key topics and find the answers you need.
Stride Learning Solutions Training Resources: Access our frequently updated catalog of user guides, platform resources, blended learning tools, and on-demand training courses on the Training Resources site.
Can't find what you’re looking for? Contact support directly.
Submit a Support Request: You can request assistance directly on our Service Station. Our team responds to support requests from 8 AM to 8 PM (ET), Monday through Friday.
Phone Support (toll-free 844.638.3533) and Live Chat Support are available during the following hours of operation:*
Technical Support: Monday–Friday, 8 AM–8 PM (ET)
Monday–Friday, 8 AM–11:59 PM (ET)
- Saturday and Sunday, Noon–8 PM (ET)
*Subject to change without notice.
Setting up your system for the first time?
Learn more about some key requirements you should be aware of.