Seamless Implementation

A successful online or blended learning program starts with hands-on guidance and support to ensure your technology, curriculum, and instruction are seamlessly unified to move your educational program forward.

Dedicated to Your Success

The client success team at Stride Learning Solutions is dedicated to supporting administrators, teachers, and students before, during, and after implementation to ensure your solutions advance your goals. Through regular account reviews, the client success team works with you to evaluate and enhance your program.

Online Support

Our online support portal—the Service Station—provides teachers, mentors, and administrators access to useful resources such as:

An Extensive Knowledge Base

Get answers to many of your questions by searching our vast knowledge base that grows every day. You'll find nearly 2,500 articles as well as FAQs, forms, how-to documents, and videos.

Status Tracking

Submit, review, and follow the status of your support queries through your personal "My Support" page. When a query is submitted, the system suggests related resources from the knowledge base. If further support is needed, the query is directed to the K12 Learning Solutions support staff.

Dedicated Technical Support

Our expertly trained support representatives are available to answer your technical questions via a ticketing system, chat, email, and phone.

Consulting

Work with our innovative, experienced consultants to launch or enhance your online or blended learning program

You'll have direct access to our most seasoned specialists in online education. They will closely consult with you on all aspects of setting up and maintaining your online or blended learning program. We can help with: